Cover Letter Examples Customer Service Bank

Communicating information clearly is an important part of working as a bank teller. Use our bank teller cover letter example and check out our three writing tips so you can effectively communicate your value to a future employer!

Table of Contents

  1. Bank Teller Cover Letter Sample (Image)
  2. Bank Teller Cover Letter (Text Format)
  3. Three Industry Writing Tips

1. Bank Teller Cover Letter Sample (Image)

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2. Bank Teller Cover Letter (Text Format)

Hiring Manager’s Name

341 Company Address

Palo Alto, California, 94301

(xxx)xxx-xxxx

[email protected]

Dear [Hiring Manager’s Name],

My name is Peter Long, and I saw your job listing in The Sacramento Bee yesterday. I’m an experienced bank teller with over eight years in the industry, and I’m very interested in continuing my career at [Target Company]. Although I love the banking aspect of being a teller, my area of emphasis has always been customer service. I recently visited my local [Target Company] branch in West Sacramento because my friend banks there, and I was blown away by the friendliness of the employees and the cleanliness of the interior. Working for a company that holds such high standards for its employees and for its working environment is an exciting prospect.

One of the most important elements of working as a bank teller is providing top-flight customer service, and this is an area I excel in. I also have a clean track record in terms of following procedures and handling currency – I made zero balancing mistakes during four years as a Wells Fargo teller, and I adhered to all security policies to ensure the safety of my colleagues, myself, & company assets. I’m fluent in Spanish and English so I can communicate with the vast majority of Sacramento’s diverse community, and I’m comfortable using general banking software as well.

[Target Company] has been opening Sacramento branches at a prolific rate this past decade, faster than any of their competitors. I believe that their focus on providing the best customer service in the business can be attributed to part of this success, and I’d love to contribute further to this positive public image. I’d be happy to come in for an interview if possible, contact me anytime via email at [EMAIL], or by phone at [PHONE] on Sunday or Monday. Thanks for your time, I look forward to hearing back from you!

Sincerely,

Peter Long

3. Three Industry Writing Tips

Follow these tips and your cover letter will be sharp in no time.

1. Make a list of things you like about your target bank and mention at least one.

You won’t have the opportunity to explore many companies in-person until you’re hired, but banks are conveniently open to all members of the public. Take advantage of this and investigate your potential place of employment. See how the employees treat you and think about the overall atmosphere. If it’s one you enjoy then make sure to mention it — doing so shows that you pay attention to the details and makes you appear more positive about taking on the position.

2. Highlight your dependability.

Not many entry-level employees handle the amounts of money a bank teller does. Making a hiring manager believe you’re dependable is a huge part of landing the job, so it’s good to begin this process early on! Find a concrete example of your dependability and place this in your cover letter.

Academic or volunteer experiences in the past are both great areas to draw from

If you check out our bank teller resume, you can see that our candidate was also the treasurer of the key club. People without job experience can use such examples to emphasize how dependable they are. Academic or volunteer experiences in the past are both great areas to draw from if you haven’t worked much in your life. Don’t worry, we all start somewhere!

3. Customer service is the name of the game.

Bank tellers are constantly working with co-workers and customers, so social skills are a must. If you dislike interacting with others, it might be a good idea consider looking into different fields.

Assuming you do like interacting with people, it’s great to emphasize this at some point in your cover letter. The best way to prove this is during the interview stage, but it helps to mention here too!

For a lot of customers, banking can be difficult. As a teller, your job is not just to provide what the customer is asking for, but to also provide services the customer may not be aware of. Talk about your ability to read between the lines on your resume and you’ll be sure to land an interview.

If you have any examples of customer service prowess, then be sure to include your best one. A workplace award is a nifty piece of concrete evidence, but you can also use less concrete examples from school. Think of a time where you worked well with others to achieve something, or helped someone understand a topic that they were confused about. Find the most relevant example that illustrates your ability to be a bank teller, and find a nice place to include it.

It may be a cliche saying yet it still rings true– the proof is in the pudding.

At this point, if you’re still not certain about putting your cover letter together, our comprehensive cover letter writing guide is a great resource for more in-depth guidance. Or, you can let our cover letter builder get it looking fresh in minutes.

Bank Customer Service Representative Cover Letter

Bank Customer Service Representatives provide information about financial products and services and assist customers dealing with an issue. Examples of Bank Customer Service Representative duties include taking phone calls, answering to customer questions, solving their problems following bank procedures, opening accounts, issuing cards, blocking cards which have been stolen, reporting to managers, promoting and selling banking products, providing information on account balances, participating in marketing campaigns, and maintaining customer information confidentiality.

A well-written example cover letter for Bank Customer Service Representatives should mention the following skills and qualifications:

  • Customer service orientation
  • Knowledge of banking products
  • Selling skills
  • Problem-solving abilities
  • An eye for details
  • Computer proficiency
  • Negotiation abilities and conflict resolution
  • Being able to work under pressure
  • Strong communication and listening skills
  • Teamwork

Beneath is displayed a sample cover letter mentioning similar Bank Customer Service Representative abilities.

For help with your resume, check out our extensive Bank Customer Service Representative Resume Samples.

For more information on what it takes to be a Bank Customer Service Representative, check out our more complete Bank Customer Service Representative Job Description.

Dear Mr. Englund:

When I learned of Pear Tree Financial’s need for a new Bank Customer Service Representative, I felt compelled to submit the enclosed resume. As an enthusiastic and driven professional with experience in managing customer account services, executing financial transactions, and providing exceptional customer service, I am more than prepared to exceed your expectations for this role.

During my career, I have gained comprehensive experience and knowledge in customer relationship management, regulatory compliance, and general operational support. My demonstrated success in assessing customer needs and requirements, along with collaborating with fellow team members, positions me to make a significant impact on Pear Tree Financial.

Highlights of my experience include…

  • More than eight years of experience as a Customer Service Representative with the National Bank of Cleveland, providing overarching assistance in account service / management, product cross-sales, transaction processing, and issue resolution.
  • Delivering comprehensive information to customers regarding bank accounts, products, policies, and services; opening and closing accounts and products including checking, savings, money market, CDs, ATM/debit cards, wire transfers, ACHs, cashier’s checks, stop payments, and loan payments.
  • Researching and rectifying service-related concerns while demonstrating superior presentation, interpersonal, and problem-solving skills and ensuring compliance with bank/industry regulations and quality standards.
  • Providing navigational assistance with online and mobile banking services.
  • Earning ongoing accolades from customers for unparalleled customer service skills.

With my experience in the banking industry, combined with my proven record of excellence in customer service and my inherent communication and analytical skills, I am ready to provide outstanding service within Pear Tree Financial. I look forward to discussing the position with you in detail.

Thank you for your time and consideration.

Sincerely,

Martha R. Nowicki

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